Returns & Exchanges Policy
We want you to love your vibrant new look, but if you are not completely satisfied, you may return unopened and unused products within 30 days of purchase. Due to the nature of our cosmetic products, we cannot accept returns on items that have been opened or used for hygiene and safety reasons.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive an RMA authorization.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring the seals remain intact to qualify for a refund.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing